This Week in Generative AI – 12th to 18th August

Amazon Introduces AI-Generated Customer Review Highlights and Summaries

Amazon has introduced a new feature that uses generative AI to summarise customer reviews, saving time for shoppers.
The AI-generated summaries highlight key product attributes and sentiments, allowing customers to make informed decisions.
This move reflects the growing competition in the AI race among companies like Microsoft, Google, and Meta.

OpenAI claims that its GPT-4 model can effectively perform the role of human content moderators, offering improved accuracy and consistency without the emotional toll.
While more skilled than the best human moderators, the system can handle various tasks in content moderation, reducing the need for a large number of human moderators.
AI is seen as a potential solution to misinformation challenges but presents new challenges in generating unwanted content. Social media companies already rely on AI technologies for content scanning.

Users have reported a decline in the performance of GPT-4 powered Bing Chat AI, with the AI often failing to answer questions or provide helpful responses.
Microsoft has acknowledged the feedback and plans to make changes.
Users have shared their experiences on Reddit, highlighting issues with the AI’s responses.

Saudi Arabia’s King Abdullah University of Science and Technology (Kaust) has purchased 3,000 Nvidia H100 chips, each worth around $40,000, while the UAE has acquired “thousands” of Nvidia GPUs.
Both countries are developing generative AI applications, with the UAE also creating its open-source language model.

RealPage, a revenue management platform, has partnered with Microsoft, Google, and other chatbot makers to use their Gen AI technology.
The company is training the bots to speed up the leasing process.