This Week in Generative AI – 8th to 14th December

Healthcare Agency Roundtable 2023: Artificial intelligence for the foreseeable future

The Healthcare Agency Roundtable 2023 discussed the impact of artificial intelligence (AI) on the healthcare industry.
Experts highlighted the potential of AI in improving operational efficiency, personalizing customer experiences, and optimizing marketing strategies.
However, they also emphasized the need for responsible use, regulatory adherence, and human review of AI-generated content.

Mambu’s 2024 Partner Predictions report forecasts generative AI and regulatory changes as key trends shaping the Asia Pacific financial services sector.
The report, featuring insights from 30 experts, also highlights digital transformation, payments, mortgages, embedded finance, and big tech as significant trends.
The report suggests generative AI could enhance customer experience and productivity, while regulatory changes could impact digital banking licenses and cross-border payments.

A report by SITA reveals that 97% of airlines plan to develop generative AI, with a focus on biometric-enabled digital identity technologies, touchless solutions, and single token systems.
The report identifies 12 megatrends set to shape the travel industry by 2033, including digital travel, sustainability, and privacy.

News companies are preparing for the impact of generative AI, with chat predicted to replace search, according to a recent INMA webinar.
The technology could improve workflows, personalise content and provide article narration. However, the rapid pace of AI development, limited talent pool and high costs pose challenges.
Experts recommend careful, intentional investment in AI, with clear objectives and cost modelling.

Generative AI (genAI) is increasingly being used in business applications, from automating customer support to creating content.
However, challenges such as potential misuse, job automation fears, and the technology’s “black box” nature need addressing.
Despite these, experts believe genAI will augment human roles and significantly impact various industries, including entertainment and legal professionss.